Corporate Social Responsibility at Societe Generale

In this section you will find all the essential information about CSR at Societe Generale.

Sylvie Préa Director of Corporate Social Responsibility

Now more than ever, CSR is a driver of future performance, which is at the heart of our strategy,
in line with our purpose and our values, and gives
the banking profession its full meaning.

In 2017, Societe Generale presented its strategic plan for 2020, Transform to Grow, which set out a Corporate Social Responsibility (CSR) ambition for all of the Group’s activities. In order to define it, the Bank consulted extensively with its stakeholders, both internal and external. It then established a Materiality Matrix of stakeholder expectations, ranking sustainable development issues according to the priorities expressed.

The aim of this CSR ambition is to create added value for stakeholders and support positive societal transformation, including with regard to energy transition and sustainable cities, by offering sustainable products and services whilst prioritising customer satisfaction.

An ambition developed in six areas

Climate change
As a pioneer in financing renewable energy, committed since 2015 to aligning its activities by 2020 to a path aimed at limiting global warming to 2°C, the Group has a proactive and responsible climate strategy based around two priorities: guiding its customers in their energy transition and progressively reducing our activities connected to the most carbon intensive energies.

Societal innovations
While the Bank’s clients, whether investors, corporations or individuals, are looking for solutions to new environmental and societal challenges, Societe Generale is paying special attention to emerging societal trends and so provide appropriate solutions. Through support for the social and solidarity economy, assistance for entrepreneurs, development of sustainable cities and mobility, as well as inclusion, the Bank helps embody a responsible and interdependent future.

Sustainable development of Africa
With roots in African countries for over 100 years, the Group has made sustainable and low-carbon development on the continent a top priority and has fully incorporated these goals into our strategy. Societe Generale is capitalising on our diversified and integrated model to rise to major challenges, including support for SMEs, banking inclusion and funding of infrastructure, renewable energy, and agribusiness.

Ethics and governance
The Group asks its staff to follow the highest standards of integrity in everything they say and do. This condition is essential to the smooth operation of the Bank’s activities. This approach, which integrates environmental, social, and governance risks, underpins all the decisions taken at every level of the company.

Customer satisfaction and protection
As a trusted partner, Societe Generale applies itself each day to protecting and satisfying its customers by aiming for the highest security and service quality standards.

Responsible employer
This area is developed in three priority fields: guiding changes in the Bank’s businesses by developing the necessary skills to adapt to these changes; developing a responsible banking culture, based on shared values; and fostering staff commitment, a gauge of performance and unity.

An ambition contributing to sustainable development goals
With its geographic footprint, in all countries in which it operates, through the diversity of its businesses and by its commitment as a responsible bank, Societe Generale is helping to meet the UN’s Sustainable Development Goals (SDG).

For more information on Corporate Social Responsibility of the Group

INTEGRATED REPORT 2019-2020 
Declaration of non-financial performance (DNFP) IN THE UNIVERSAL REGISTRATION DOCUMENT 2020 
BOARD OF NON-FINANCIAL INDICATORS 2020 
CSR SCORECARD 2019
SUMMARY OF NON-FINANCIAL RISK FACTORS AND EMERGING RISKS
UNIVERSAL REGISTRATION DOCUMENT 2020 - CHAPTER 5, CONTRIBUTING TO THE SUSTAINABLE DEVELOPMENT GOALS
CSR AMBITION PRESENTATION AT THE INVESTOR DAY 2017
 

Societe Generale is a responsible bank

Governance meeting the highest standards
INTEGRATED REPORT 2019-2020 – GOVERNANCE 
UNIVERSAL REGISTRATION DOCUMENT 2020 – CHAPTER 3, CORPORATE GOVERNANCE

Organising the company to best serve our stakeholders
INTEGRATED REPORT 2019 - 2020 – A NEW PURPOSE, A SHARED VISION 
INTEGRATED REPORT 2019-2020 – AN INTEGRATED AND DIVERSIFIED MODEL  

Supporting our clients
INTEGRATED REPORT 2019-2020 - HELPING OUR CLIENTS BUILD THE FUTURE 
UNIVERSAL REGISTRATION DOCUMENT 2020 - CHAPTER 5, SATISFYING CUSTOMERS WHILE ENSURING THEIR PROTECTION 
DATA, A STRATEGIC ASSET FOR SOCIETE GENERALE  
DIGITAL AND INNOVATION 
CYBERSECURITY  
NEW TECHNOLOGIES FOR STRONGER CYBERSECURITY

Listening to our stakeholders
INTEGRATED REPORT 2019-2020 – ESSENTIAL DIALOGUE WITH OUR STAKEHOLDERS 
INTEGRATED REPORT 2018-2019 – MATERIALITY MATRIX 
DIALOGUE WITH OUR STAKEHOLDERS 
DIALOGUE AND TRANSPARENCY  

Continuing a strategy of stronger, profitable and sustainable growth
INTEGRATED REPORT 2019-2020 – SOLID FOUNDATIONS TO PREPARE FOR THE FUTURE
INTEGRATED REPORT 2019-2020 –HIGH-PERFORMING RETAIL BANKING NETWORKS IN A DEMANDING ENVIRONMENT
INTEGRATED REPORT 2019-2020 – REGIONS AND BUSINESSES FULL OF OPPORTUNITIES
INTEGRATED REPORT 2019-2020 – RAPID TRANSFORMATION
INTEGRATED REPORT 201Ç-2020 – CSR AMBITION AT THE HEART OF OUR STRATEGY
UNIVERSAL REGISTRATION  DOCUMENT 2020 – CHAPTER 1, KEY FIGURES AND PROFILE OF SOCIETE GENERALE
CSR AMBITION & GOVERNANCE

Promoting the highest ethical standards
INTEGRATED REPORT 2019-2020 – GENERAL MANAGEMENT FOCUSED ON SUSTAINABLE PERFORMANCE  
INTEGRATED REPORT 2019-2020 – OUR ETHICS SECURE THE TRUST OF OUR STAKEHOLDERS  
UNIVERSAL REGISTRATION  DOCUMENT 2020 – CHAPTER 5, STRENGTHENED COMMITMENTS 
RESPONSIBLE FINANCE 
COMPLIANCE 
CULTURE AND CONDUCT 
GROUP CODE OF CONDUCT 
GROUP TAX CODE OF CONDUCT  
CHARTER FOR RESPONSIBLE ADVOCACY WITH PUBLIC AUTHORITIES AND REPRESENTATIVE INSTITUTIONS 
SOCIETE GENERALE OBLIGATIONS FOR RESPONSIBLE ADVOCACY ACTIVITIES 
SOCIETE GENERALE GROUP DATA POLICY  
CODE GOVERNING THE FIGHT AGAINST CORRUPTION AND INFLUENCE PEDDLING  
ANTI-MONEY LAUNDERING CERTIFICATE  
CERTIFICATION REGARDING CORRESPONDENT ACCOUNTS FOR FOREIGN BANKS  
WOLFSBERG GROUP FINANCIAL CRIME COMPLIANCE QUESTIONNAIRE  
THE RIGHT TO RAISE THE ALERT  

Deploying our Environmental and Social (E&S) commitments
INTEGRATED REPORT 2019-2020 – GENERAL MANAGEMENT FOCUSED ON SUSTAINABLE PERFORMANCE 
UNIVERSAL REGISTRATION  DOCUMENT 2020 – CHAPTER 5, STRENGTHENED COMMITMENTS 
RESPONSIBLE FINANCE 
E&S GENERAL PRINCIPLES  

Anticipating and managing risks  
INTEGRATED REPORT 2019-2020 – RISK MANAGEMENT MEETING THE HIGHEST STANDARDS 
SUMMARY OF NON-FINANCIAL RISK FACTORS AND EMERGING RISKS  
UNIVERSAL REGISTRATION DOCUMENT 2020 - CHAPTER 4, RISK FACTORS AND CAPITAL ADEQUACY 
RISK MANAGEMENT  

Having a positive impact
INTEGRATED REPORT 2019-2020 – OUR POSITIVE IMPACT  
UNIVERSAL REGISTRATION DOCUMENT 2020 – CHAPTER 5, A BANK COMMITTED TO SUSTAINABLE AND RESPONSIBLE FINANCE  
UNIVERSAL REGISTRATION DOCUMENT 2020 – CHAPTER 5, CSR AT A GLANCE  
UNIVERSAL REGISTRATION DOCUMENT 2020 – CHAPTER 5, CONTRIBUTING TO THE SUSTAINABLE DEVELOPMENT GOALS  
SOCIETAL TRENDS AND INNOVATIONS  
AN ACCELERATED EXIT FROM THE COAL SECTOR  
 SOCIETE GENERALE ACCELERATES ITS COMMITMENTS IN FAVOUR OF A RESPONSIBLE ECOLOGICAL TRANSITION  
SOCIETE GENERALE SIGNS THE SUSTAINABLE IT CHARTER  

Participating in the sustainable development of Africa
INTEGRATED REPORT 2019-2020 – SUPPORTING GROWTH IN AFRICA 
UNIVERSAL REGISTRATION DOCUMENT 2020 – CHAPTER 5, CONTINUED COMMITMENT TO SUSTAINABLE DEVELOPMENT IN AFRICA  
GROW WITH AFRICA  

Conducting a responsible sourcing policy
UNIVERSAL REGISTRATION DOCUMENT 2020 – CHAPTER 5, RESPONSIBLE SOURCING POLICY  
FOCUS ON OUR SUSTAINABLE SOURCING PRACTICES  
 

Societe Generale fights against climate change

Acting against global warming
INTEGRATED REPORT 2019-2020 - POSITIVE CLIMATE ACTION SUPPORTING A FAIR, ENVIRONMENTALLY FRIENDLY AND INCLUSIVE TRANSITION  
UNIVERSAL REGISTRATION DOCUMENT 2020 – CHAPTER 5, POSITIVE CLIMATE ACTION: SUPPORTING A FAIR, ENVIRONMENTAL AND INCLUSIVE TRANSITION  
CLIMATE STRATEGY  
AN ACCELERATED EXIT FROM THE COAL SECTOR  
SOCIETE GENERALE ACCELERATES ITS COMMITMENTS IN FAVOUR OF A RESPONSIBLE ECOLOGICAL TRANSITION  
SOCIETE GENERALE’S TASK FORCE ON CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT  

Responsible conduct of the Group’s proprietary activities
INTEGRATED REPORT 2019-2020 - POSITIVE CLIMATE ACTION SUPPORTING A FAIR, ENVIRONMENTALLY FRIENDLY AND INCLUSIVE TRANSITION 
UNIVERSAL REGISTRATION DOCUMENT 2020 - CHAPTER 5, TAKING THE DIRECT IMPACT OF THE GROUP’S BUSINESS INTO ACCOUNT

Taking care of our staff and encouraging their engagement

Succeeding together through the talents of all
INTEGRATED REPORT 2019-2020 - THE COMMITMENT OF OUR STAFF, A KEY DRIVER OF OUR PERFORMANCE  
UNIVERSAL REGISTRATION DOCUMENT 2020 - CHAPTER 5, BEING A RESPONSIBLE EMPLOYER  
RESPONSIBLE EMPLOYER  
CORPORATE CULTURE AND ETHICS PRINCIPLES REPORT  
PROFESSIONS AND SKILLS REPORT  
DIVERSITY AND INCLUSION REPORT  
PERFORMANCE AND COMPENSATION REPORT   
OCCUPATIONAL HEALTH AND SAFETY REPORT   

Managing Environmental, Social and Governance (ESG) risks
UNIVERSAL REGISTRATION DOCUMENT 2020 - CHAPTER 5, GROUP’S DUTY OF CARE PLAN  
RESPONSIBLE FINANCE  
MODERN SLAVERY ACT  

Involved in the wider life of society
INTEGRATED REPORT 2018-2020 – WORKING TOWARDS A MORE INCLUSIVE SOCIETY 
UNIVERSAL REGISTRATION DOCUMENT 2020 - CHAPTER 5, EMPLOYEE INVOLVEMENT IN CIVIC ACTIVITIES 
SOCIETE GENERALE COPRORATE FOUNDATION FOR SOLIDARITY 
SOCIETE GENERALE MUSICAL SPONSORSHIP  
SOCIETE GENRALE’S CONTEMPORARY ART COLLECTION  
HANDISPORT  
RUGBY